Directed Program Officer
This posting is to establish an eligibility list for future permanent and/or temporary opportunities however, it is anticipated that the immediate vacancy will be a temporary opportunity until June 28, 2019.
Bring your strong administrative experience and superior organizational skills to this challenging position
StudentAid BC (SABC) assists over 200,000 eligible students and borrowers with the costs of their Post-Secondary education and training through various financial assistance programs, such as student loans, grants, bursaries and scholarships.? SABC is responsible for setting the strategic direction of student financial assistance within BC, including representing the Province in federal-provincial-territorial policy negotiations to maximize federal funding for the benefit of BC students; and, development and management of student aid programs totaling over $700M in combined federal and provincial funding for demand-driven programs.
To initiate student financial assistance payments, review the facts of unclear cases or special circumstances referred by intake staff, gather and confirm missing or contradictory information from a variety of established sources and make recommendations for approval or denial within the parameters of legislation and regulations governing the program.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile.? For specific position related enquiries, please contact ??Simon.Towner@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.? For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- Grade 12 graduation or equivalent (GED). Equivalent combination of education and experience may be considered.
- A minimum two years of experience with initiating financial transactions (payments, journal entries).
- A minimum two years of experience interpreting and applying the federal legislative framework, and/or federal/provincial policies.
- A minimum two years of experience delivering customer service to a diverse client base.
- A minimum one year experience determining eligibility for programs and services.
- Experience with a wide range of MS Office applications and programs including databases and case management systems.
- Preference may be given to experience with CAS Oracle, Chips and/or Revenue Management Systems (RMS).
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.
Cover Letter: NO
Resume: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements.? Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.